FAQ

1. How long will delivery take?
Delivery usually takes 3-5 business days, depending on your location. You will receive a tracking number once your order has been shipped.

2. Do you offer international shipping?
Yes! ZentroBuy ships worldwide. Shipping times may vary based on your country.

3. Can I track my order?
Of course. Once your order is dispatched, we’ll send you a tracking link via email so you can follow your package in real time.

4. What payment methods do you accept?
We accept all major credit/debit cards,Google pay,Apple pay,Shop pay,American Axpress  and other secure payment options available at checkout.

5. Can I change or cancel my order?
If you need to change or cancel your order, please contact us within 24 hours of placing it. After processing, we won’t be able to make changes.

6. What if I receive a damaged or wrong product?
If you receive a damaged, defective, or incorrect item, please contact us immediately with photos. We’ll send you a replacement or issue a refund.

7. Do you accept returns?
Yes, we have a 14-day return policy. Items must be unused and in original packaging. Please check our Return Policy for more details.

8. Is shopping on ZentroBuy safe?
Absolutely! Your data is protected with SSL encryption and we use only secure payment gateways.